XG | Privacy Policy

Introduction

This Privacy Policy outlines how XG Group collects, uses, maintains, and discloses information from users of the www.xtremegraphics.co.uk website. This privacy policy applies to the Site and all products and services offered by Xtreme Graphics Ltd, trading as XG Group.

Information We Collect

We may collect and process the following types of information when you use our contact form or online web chat system.
  1. Personal Identification Information: This includes your name, email address, phone number, and similar details.
  2. Usage Data: Information such as your IP address, browser type, browsing history, and other related data.
  3. Cookies and Tracking Technologies: Data collected via cookies and other tracking mechanisms.

Use of Information

We use the information we collect for the following purposes:  
  1. To provide, operate, and maintain our website: Ensuring our website functions correctly and is accessible to users.
  2. To improve our website: Analysing data to understand user behaviour and preferences.
  3. To communicate with you: Responding to inquiries, sending updates, and providing customer support.
  4. To personalize your experience: Customise our website to suit your preferences better.
  5. To comply with legal obligations: Ensuring compliance with applicable laws and regulations.
We require an email address and contact address to send user information and updates related to quotations or orders. This information is also used to respond to inquiries, questions, and other requests. Additionally, we send periodic emails containing product or service information (of legitimate interest), price offers, and notifications about seasonal office closures, which may impact print production times. Users can unsubscribe from future emails by following the instructions at the bottom of each email.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor website activity and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some portions of our website may not function properly without cookies.

Types of Cookies We Use

  1. Session Cookies: Temporary cookies that are deleted once you close your browser.
  2. Persistent Cookies: Cookies that remain on your device until they expire or are deleted.
  3. Third-Party Cookies: Cookies set by third-party services that appear on our pages.

Google Analytics

We use Google Analytics to monitor visits to our website, which helps us understand our customers better and identify areas for improvement. For more information about the cookies used, please visit Google Analytics.

Third party websites

Our Site may contain advertisements or other content that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links on these sites and are not responsible for the practices employed by websites linked to or from our Site. These sites and services may frequently change and have their own privacy and customer service policies. Browsing and interaction on any other website, including those linked to our Site, are subject to that website’s own terms and policies.

Sharing of Information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Data Protection Regulation - GDPR

We comply with the EU General Data Protection Regulation 2018 (GDPR). To ensure compliance, we keep personal data up to date, store and destroy personal data securely, avoid collecting or retaining excessive amounts of data, and protect personal data from loss, misuse, unauthorised access, and disclosure.

Access to Your Personal Information

Under the General Data Protection Regulation 2018, you have the right to request details of the personal information we hold about you. If you would like a copy of this information, please write to us at the address provided below. Should you believe any information we hold is incorrect or incomplete, please contact us, and we will promptly rectify any inaccuracies.

Changes to this Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy.

Your Acceptance of These Terms

By using this Site, you acknowledge your acceptance of this policy. If you disagree with the policy, please refrain from using our Site. Continued use of the Site following any posted changes to this policy indicates your acceptance of those changes.

Contacting us

Latest update 13.09.2024

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

XG Group

Unit 3, Buckingham Road, Brackley, Northants NN13 7EU

Phone: 01280 707 180

Or via our Contact Form.

Questions about our services?
Get in touch

XG Group
Unit 3,
Buckingham Court,
Brackley,
Northants,
NN13 7EU
United Kingdom

Hidden
Hidden